07.23.07
New Support Desk
Yay. 
It took over an hour but I have now got the Kayako SupportSuite working on my server. If you have some problem with any of my products, rather than emailing me, you can get support at:
http://www.codingelite.com/support
This is a much easier way for me to do things as I can keep a lot more organised, rather than having to ask my customers to email me. Before I actually just used the same email adress for JV’s, paypal, payment notifications, personal stuff, on top of customer support.
… So basically I would wake up, check my email, and have a ton of customer support problems interspersed with my payment notification emails and occasional JV related offers, which was really bad. It was a nightmare when it came to organization.
Anyway -
By using support desk software I can actually organize my customer support problems, as well as make it a lot easier for my customers who have problems with my software. It’s a better system for both me AND my customers.